OPEN INITIATIVE

In the spirit of being open, we’ve created the space below to share key data points from our organization, ranging from financial support and impact to membership growth and operational metrics. These data points help us make deliberate investments, draft operational planning objectives, and ensure we deliver impact to communities affected by disasters.

Our hope is this data proves applicable and insightful to our volunteers, donors, fellow non-profit organizations,
academics, and anyone else focused on the goal of helping people and communities in need.

OPERATIONS

[qdt-component type=”QdtKpi” id=”kpi1″ expr=”=num(Count(distinct operation_id), ‘##,##0’)”]

MEMBERSHIP

[qdt-component type=”QdtKpi” id=”kpi2″ expr=”=num(Count(distinct tr_id), ‘##,##0’)”]

VOLUNTEERS DEPLOYED

[qdt-component type=”QdtKpi” id=”kpi3″ expr=”=Num(Sum(tr_volunteers_onscene), ‘###,###’)”]

WORK ORDERS

[qdt-component type=”QdtKpi” id=”kpi4″ expr=”=num(Sum(work_orders_generated), ‘##,##0’)”]

NET PROMOTER SCORE

[qdt-component type=”QdtKpi” id=”kpi5″ expr=”=Num(((Count({} client_NPS)/Count(client_NPS))-(Count({} client_NPS)/Count(client_NPS)))*100, ‘##.##’)”]

LABOR VALUE

$[qdt-component type=”QdtKpi” id=”kpi6″ expr=”=num(Sum(volunteer_labor_value), ‘##,##0’)”]

OPERATIONAL FOCUS

IN THE SPOTLIGHT:
HURRICANE HARVEY

Hurricane Harvey overwhelmed the Gulf Coast with tremendous wind and flood damage, leaving hundreds of thousands
in need of immediate and long-term relief. Team Rubicon’s initial response to Harvey saw the launch of floodwater
rescue crews and thousands of members deployed for flood recovery operations.

After floodwaters receded Team Rubicon launched a Rebuild pilot program to provide long-term recovery to those affected
by Harvey, with an initial commitment to rebuild 100 homes by 2020. Team Rubicon’s rebuilding efforts will focus
on low to moderate-income families to make the greatest impact possible. Take a look at our initial
blog post describing our approach.

IntheSpotlight

OPERATIONS

[qdt-component type=”QdtKpi” id=”kpi10″ expr=”=Count(distinct operation_id)”] OPERATIONS IN
[qdt-component type=”QdtKpi” id=”kpi11″ expr=”=Count(distinct country)”] OPERATIONS COUNTRIES

Disaster response, mitigation, or recovery operations are constantly being executed and planned across the United
States and globe.

Operations

MEMBERS

[qdt-component type=”QdtKpi” id=”kpi12″ expr=”=Num(Count(distinct tr_id), ‘###,###’)&’ MEMBERS'”]

Volunteers (referred to as Team Rubicon Members or Greyshirts) are the lifeblood of the organization. The unique
pairing of the skills and experiences of military veterans with first responders and other specialists allows Team
Rubicon to respond quickly and efficiently.

Members

DEPLOYMENTS

ACTIVE DEPLOYMENTS CURRENTLY IN
[qdt-component type=”QdtKpi” id=”kpi13″ expr=”=If(Count({} distinct country)=1, Count({} distinct country)&’ COUNTRY AND ‘, Count({} distinct country)&’ COUNTRIES AND ‘) & If(Count({} distinct state)=1, Count({} distinct state)&’ STATE’, Count({} distinct state)&’ STATES’)”]

Team Rubicon members are deployed from across the country to serve communities affected by disaster. The number of
volunteers on the ground will vary based on scale and scope of work.

Members

WORK ORDERS

[qdt-component type=”QdtKpi” id=”kpi14″ expr=”=Num(Sum(work_orders_completed), ‘###,###’)&’ COMPLETED WORK ORDERS'”]

Work orders – the catch-all term for services provided to a family or individual in need – provide an insight into
Team Rubicon’s impact after a disaster.

WorkOrders

NET PROMOTER SCORE

ON A SCALE OF 0-10 WE HAVE A
NET PROMOTER SCORE OF [qdt-component type=”QdtKpi” id=”kpi15″ expr=”=Num(((Count({} client_NPS)/Count(client_NPS))-(Count({} client_NPS)/Count(client_NPS)))*100, ‘##.##’)”]

The Net Promoter Score (NPS) is an industry-standard metric to measure the level of satisfaction Team Rubicon’s clients
and survivors experience.

NPS

LABOR VALUE

WE HAVE GENERATED THE EQUIVALENT OF
[qdt-component type=”QdtKpi” id=”kpi16″ expr=”=Num(Sum(volunteer_labor_value)/1000000, ‘$##.##’)”] MILLION IN FREE LABOR

While all of Team Rubicon’s services are provided free of charge, the financial impact of those services provide
a tangible different for families and communities recovering from disaster.

LaborValue