OPEN INITIATIVE

OPEN INITIATIVE

In the spirit of being open, we’ve created the space below to share key data points from our organization, ranging from financial support and impact to membership growth and operational metrics. These data points help us make deliberate investments, draft operational planning objectives, and ensure we deliver impact to communities affected by disasters.

Our hope is this data proves applicable and insightful to our volunteers, donors, fellow non-profit organizations, academics, and anyone else focused on the goal of helping people and communities in need.

OPERATIONS

MEMBERSHIP

VOLUNTEERS DEPLOYED

WORK ORDERS

NET PROMOTER SCORE

LABOR VALUE

$

OPERATIONAL FOCUS

IN THE SPOTLIGHT:
HURRICANE HARVEY

Hurricane Harvey overwhelmed the Gulf Coast with tremendous wind and flood damage, leaving hundreds of thousands in need of immediate and long-term relief. Team Rubicon’s initial response to Harvey saw the launch of floodwater rescue crews and thousands of members deployed for flood recovery operations.

After floodwaters receded Team Rubicon launched a Rebuild pilot program to provide long-term recovery to those affected by Harvey, with an initial commitment to rebuild 100 homes by 2020. Team Rubicon’s rebuilding efforts will focus on low to moderate-income families to make the greatest impact possible. Take a look at our initial blog post describing our approach.

IntheSpotlight

OPERATIONS

OPERATIONS IN COUNTRIES

Disaster response, mitigation, or recovery operations are constantly being executed and planned across the United States and globe.

Operations

MEMBERS

Volunteers (referred to as Team Rubicon Members or Greyshirts) are the lifeblood of the organization. The
unique pairing of the skills and experiences of military veterans with first responders and other specialists
allows Team Rubicon to respond quickly and efficiently.

Members

DEPLOYMENTS

ACTIVE DEPLOYMENTS CURRENTLY IN

Team Rubicon members are deployed from across the country to serve communities affected by disaster. The number of volunteers on the ground will vary based on scale and scope of work.

Members

WORK ORDERS

Work orders – the catch-all term for services provided to a family or individual in need – provide an insight into Team Rubicon’s impact after a disaster.

WorkOrders

NET PROMOTER SCORE

ON A SCALE OF 0-10 WE HAVE A NET PROMOTER SCORE OF

The Net Promoter Score (NPS) is an industry-standard metric to measure the level of satisfaction Team Rubicon’s
clients and survivors experience.

NPS

LABOR VALUE

WE HAVE GENERATED THE EQUIVALENT OF MILLION IN FREE LABOR

While all of Team Rubicon’s services are provided free of charge, the financial impact of those services provide
a tangible different for families and communities recovering from disaster.

LaborValue