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Never Settle

Candice Schmitt

Candice Schmitt manages the HR and Recruiting functions at HQ. She graduated from the University of Southern California with a BS in Psychology. After landing a gig in the psycho-educational field working with kids with mental and emotional disabilities, Candice recognized her passion for people and contributing to their individual success and sought out a career in HR. Prior to joining TR, she worked her way through the HR-ranks at a fashion start-up company in downtown LA.

When we offer candidates a position on our team, we promise them a “truly incredible place to work…and an opportunity to grow and excel both personally and professionally.” As the Director of Human Resources, it’s my job to ensure we live up to our word. Every so often, I check in to see if we are delivering on our promise by asking myself these questions:

Is TR truly an incredible place to work?

Our culture is centered around ensuring we purposefully create an environment wherein we can trust and respect ourselves and each other, and our efforts align around a common vision – to be the best disaster relief organization in the world. What’s so incredible about that? What makes TR a truly incredible place to work is we will never settle. Our donors, members, and leaders (regional, national, and the Board of Directors) will always expect, or rather demand, more of us, and we wouldn’t have it any other way.

International Operations Chief Matt Pelak gets plugged in at the National Office in El Segundo, CA.
International Operations Chief Matt Pelak gets plugged in at the National Office in El Segundo, CA.

When we say we want to be the best, we don’t mean good or one of the best, we mean the best. Like many other organizations, we sometimes fail and face obstacles, but we are always moving onward and upward. At TR, we’re stepping into the arena and daring to be great. That makes being part of this team a truly incredible experience.

How do I know we’re sustaining this type of environment?

At TR, unlike other roles I’ve had in the past, the struggle isn’t staying focused on my work; it’s deciding what I want to do first – because I want to do so many things to propel us toward our objectives. In meetings, I don’t need to waste brain power thinking about how I want to say something, but rather what I want to say because there is no fear of hidden agendas or dueling intentions.

Office Manager Kayla DeLeon (left) and Director of Human Resources Candice Schmitt (right) review logistics for the Annual Leadership Conference in Chicago.
Office Manager Kayla DeLeon (left) and Director of Human Resources Candice Schmitt (right) review logistics for the Annual Leadership Conference in Chicago.

Lastly, I know we’re sustaining this type of environment, because our partners at Cornerstone OnDemand asked TR employees in an anonymous survey, and almost 100% agreed with the following statements: “TR is an inspiring place to work” and “I brag about where I work.”

Do we offer an opportunity to grow and excel both personally and professionally?

I believe that for the TR-type, personal and professional growth and excellence go hand in hand. Team Rubicon is more than the place we work, it’s part of who we are and unites our purpose and our passion. When you spend 50+ hours a week with this TRibe testing your assumptions, relentlessly asking more of you and challenging your athletic abilities and physical endurance on a regular basis, growth and excellence are inevitable.

Director of Finance Dipali Mehta (left) and Accounting Associate Raquel Wynn (right) deal debits and credits to support members across the country.
Director of Finance Dipali Mehta (left) and Accounting Associate Raquel Wynn (right) deal debits and credits to support members across the country.

Here at TR, the phrase “Get Shit Done” doesn’t describe action as much as it describes an attitude. We offer our team the opportunity to share in that attitude, which is contagious around here, and apply it toward challenging tasks in their personal and professional lives. Personally, I’ve grown in all ways each day that I’ve been part of this family. There is nowhere else I want to be.

How do we do it?

The answer is simple. It’s the TR Culture. Our seven Cultural Principles listed below speak for themselves:

  1. Mission first; Greyshirts always. (our people make our mission possible)
  2. Step into the arena. (don’t settle for mediocre, dare to be great)
  3. Everyone has a role. Know it. (we can’t all be good at everything)
  4. Get shit done. (an attitude that understands what needs to get done, when and how)
  5. Change your socks. (check on and take care of yourself and others around you)
  6. Adults only. (we’re all big kids and therefore use big kid rules)
  7. Your mother’s a donor. (fiduciary responsibility lies with every one of us)

We’re Hiring

If you or someone you know has what it takes to join a team like TR, check out our open positions and see if there’s a seat for you on this bus cause it’s one helluva ride and we’re just getting started.

  • Chris Wharton

    Solid advice. Solid stance. Way to lead the way Candice and TR! Sharing this with my wife who is in HR.